Top 10 Questions to Ask Before Buying Health Insurance

Top 10 Questions to Ask Before Buying Health Insurance


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1. What Are My Coverage Options? 

When considering health insurance, it's crucial to understand the types of plans available. The main categories include: 

  • Health Maintenance Organization (HMO): Requires members to use a network of doctors and hospitals. You'll need a primary care physician (PCP) and referrals to see specialists. 
  • Preferred Provider Organization (PPO): Offers more flexibility in choosing healthcare providers and doesn't require referrals for specialists. 
  • Exclusive Provider Organization (EPO): Similar to HMOs but may not require referrals. However, out-of-network care isn't covered except in emergencies. 
  • Point of Service (POS): Combines features of HMOs and PPOs. You'll need a PCP and referrals, but you can see out-of-network providers at a higher cost. 
  • High Deductible Health Plan (HDHP): Comes with higher deductibles and lower premiums. Often paired with Health Savings Accounts (HSAs) for tax advantages. 

Understanding these options helps align your health needs with the appropriate plan structure. 


2. What Does This Plan Cover? 

Coverage can vary significantly between plans. It's essential to review the Summary of Benefits and Coverage (SBC) document, which outlines: 

  • Preventive Services: Such as vaccinations and screenings. 
  • Prescription Drugs: Including tiers and formularies. 
  • Mental Health Services: Coverage for therapy and counseling. 
  • Maternity and Newborn Care: Prenatal visits, labor, and delivery. 
  • Emergency Services: ER visits and ambulance services. 
  • Hospitalization: Inpatient care and surgeries. 

According to a 2023 survey, nearly 60% of Americans are surprised by what their health insurance does and doesn’t cover. 


3. What Are the Out-of-Pocket Costs? 

Beyond monthly premiums, consider: 

  • Deductibles: The amount you pay before insurance kicks in. 
  • Copayments: Fixed fees for services like doctor visits. 
  • Coinsurance: A percentage of costs you share after meeting the deductible. 
  • Out-of-Pocket Maximums: The cap on what you'll pay in a year. 

For example, a plan with a low premium might seem appealing, but if the deductible is too high, it could cost you more in the long run. 


4. Are My Preferred Doctors In-Network? 

If you have specific doctors or specialists you prefer, ensure they're in the plan's network. Using out-of-network providers can lead to higher costs. In 2022, about 29% of people with health insurance had an out-of-network medical bill, often resulting in higher expenses. 


5. What Happens If I Need Care While Traveling?  

Consider how the plan handles care outside your local area: 

  • Emergency Services: Are they covered out-of-state or internationally? 
  • Routine Care: Can you access providers when away from home? 

If you frequently travel for work or leisure, a PPO plan might offer more comprehensive coverage outside of your local area. 


6. How Does This Plan Handle Pre-Existing Conditions? 

Under the Affordable Care Act (ACA), health insurance companies cannot deny coverage for pre-existing conditions. However, it's still important to understand how your specific plan will manage these conditions: 

  • Waiting Periods: Are there delays before coverage starts? 
  • Additional Costs: Will managing a chronic condition incur extra expenses?


7. What Are the Plan’s Prescription Drug Benefits? 

Prescription drug coverage can vary widely between plans, so it's important to ask: 

  • Formulary: Are your current medications covered? 
  • Cost-Sharing: What is the structure for prescription costs? 
  • Pharmacy Network: Are your preferred pharmacies included? 

On average, Americans spend $1,200 per person annually on prescription drugs, making this a crucial consideration.


8. What Is the Plan’s Network Size and Accessibility? 

A larger network offers more choices for healthcare providers. Consider: 

  • Specialists: Are the specialists you may need included? 
  • Facilities: Are preferred hospitals and clinics in-network? 
  • Accessibility: How easy is it to get appointments?


9. What Are the Plan’s Rules for Referrals and Prior Authorizations? 

Some plans require: 

  • Referrals: From a PCP to see specialists. 
  • Prior Authorizations: Approval before certain services or medications. 

Understanding these rules helps avoid unexpected denials or delays in care.


10. What Additional Benefits Does the Plan Offer? 

Beyond basic coverage, some plans provide: 

  • Wellness Programs: Incentives for healthy behaviors. 
  • Telehealth Services: Virtual visits with healthcare providers. 
  • Dental and Vision: Coverage for routine exams and procedures. 

These extras can enhance your healthcare experience and provide added value.


Understanding Subsidies and Tax Credits: Will You Qualify? 

Let’s talk money—because what’s more American than finding out how much you can save? If you’re shopping for health insurance through the Health Insurance Marketplace, also known as the Exchange, you may qualify for premium tax credits or cost-sharing reductions depending on your household income. According to data from HealthCare.gov, in 2024, individuals earning between 100% and 400% of the federal poverty level (FPL) may qualify for subsidies. But thanks to the American Rescue Plan and the Inflation Reduction Act, enhanced subsidies have been extended, making many plans more affordable through at least 2025. In fact, over 4 out of 5 enrollees qualified for financial help, with many finding coverage for less than $10 per month. That’s not a typo—it’s real savings that could mean the difference between basic care and going uninsured. The key is providing accurate income information and checking your eligibility early during open enrollment or special enrollment periods. Don’t leave free money on the table. 


How Do I Enroll and When Should I Do It? 

Timing is everything. Every year, there’s an Open Enrollment Period (OEP), usually from November 1 to January 15, depending on your state. Miss it, and you’ll need a Qualifying Life Event (QLE) to enroll—think marriage, birth, job loss, or moving. During the OEP, you can shop, compare, and select a plan. Go to HealthCare.gov or your state’s exchange site to begin. Don’t assume last year’s plan still fits—your needs and the plan’s coverage might have changed. Also, if your income fluctuates, revisit your application. You could qualify for better coverage or more assistance. Pro tip: Set a calendar reminder. Every year, millions miss the deadline and are forced to wait months without coverage or settle for short-term plans with limited benefits. Don’t be one of them. 


What Happens If I Don’t Have Health Insurance? 

Although the federal individual mandate penalty was eliminated in 2019, some states—like California, Massachusetts, New Jersey, Rhode Island, and Washington, D.C.—still enforce their own mandates. That means if you live there and go uninsured, you could face a penalty on your state taxes. But even in states without a mandate, going without insurance is risky business. A single ER visit for a broken bone can cost over $2,500, and a three-day hospital stay might run $30,000 or more, according to the Healthcare Cost and Utilization Project (HCUP). Medical debt remains the leading cause of bankruptcy in the U.S. Even if you’re healthy now, unexpected illness or accidents don’t come with a warning. That’s why health insurance isn’t just a safety net—it’s peace of mind. 


Should I Consider Short-Term or Catastrophic Plans? 

These plans get a lot of attention, especially for those between jobs or ineligible for Medicaid or ACA subsidies. Short-term health insurance offers basic, limited-time coverage—usually up to 12 months. It’s fast and cheap, but often excludes pre-existing conditions, preventive care, maternity coverage, or mental health services. Catastrophic plans, on the other hand, are ACA-compliant and available to people under 30 or those with a hardship exemption. They have low premiums but very high deductibles (in 2025, upwards of $9,450 for individuals). These plans are designed to protect you from worst-case scenarios, not day-to-day healthcare needs. If you just want coverage for the “what-ifs” and can afford to pay out-of-pocket for minor stuff, these could work—but they’re not a long-term solution for most. 


What If I Qualify for Medicaid or CHIP? 

Great news: if your income falls below a certain level, you may qualify for Medicaid—a joint federal and state program providing free or low-cost health coverage to millions of Americans. As of 2025, 41 states (including D.C.) have expanded Medicaid under the ACA, raising eligibility to 138% of the FPL. For children and pregnant women, the income limits are even higher. If you're a parent, your kids might qualify for CHIP (Children’s Health Insurance Program), which covers doctor visits, dental, vision, immunizations, and more. Enrollment is open year-round, and there’s no open enrollment deadline. Visit Medicaid.gov or your state’s health department website to check eligibility. Many first-time buyers overlook Medicaid assuming they don’t qualify—don’t make that mistake. 


Can I Keep My Doctor With This Plan? 

Here’s the million-dollar question. Americans are incredibly loyal to their primary care physicians and specialists—and for good reason. But not all insurance plans include your current providers in-network. That’s why it’s vital to ask your doctor directly or check your plan’s online provider directory before committing. Look for the National Provider Identifier (NPI) to verify accuracy. A 2023 survey by the Kaiser Family Foundation revealed that 23% of enrollees unknowingly chose plans where their doctor was out-of-network, leading to surprise bills and frustrations. Don’t let that be you. Call the office, confirm your doctor’s participation, and make sure any referrals—labs, imaging centers, or specialists—are covered too. 


How Will This Insurance Support My Mental Health?  

Mental health is no longer on the back burner. Under the ACA, all marketplace plans must cover mental health and substance use disorder services, including behavioral health treatment and counseling. But the extent of coverage varies. Ask: 

How many therapy sessions are covered annually? 

Is teletherapy included? 

What’s the copay or coinsurance per session? 

Are psychiatrists and psychologists in-network? 

Data from the National Alliance on Mental Illness (NAMI) shows that 1 in 5 U.S. adults experiences mental illness each year. In response, many insurers now offer dedicated mental health apps, crisis hotlines, and virtual therapy options. Still, barriers remain—especially in rural areas. That’s why you must ask detailed questions about mental health coverage. It’s just as essential as physical health. 


Should I Work With a Licensed Health Insurance Agent or Broker? 

Navigating health insurance can be overwhelming, especially with dozens of plans and confusing terminology. That’s where agents and brokers come in. A licensed agent can walk you through your options—often for free. They’re trained to compare plan details, estimate costs, and find subsidies. Just make sure they’re registered with your state’s Department of Insurance and not tied to a single insurer unless you’re only exploring one company. You can also use navigators—trained, unbiased assistants funded by the federal government—to help you apply through HealthCare.gov. Pro tip: Avoid shady ads or salespeople promising “cheap insurance” without details. Always verify credentials and licensing. 


Final Thoughts: Take Your Time, Ask Smart Questions, and Own Your Health Decisions 

Buying health insurance doesn’t have to be intimidating. With the right information—and the right questions—you can take control of your healthcare journey. Remember, this is about your body, your budget, and your future. Start with these top 10 questions, dive into the details, compare your options, and make your move. Use resources like Healthcare.gov, Medicaid.gov, and your state insurance department to verify everything. Whether you're buying for the first time, switching plans, or exploring coverage for your family, asking the right questions puts power in your hands. 

In a world where medical bills can bankrupt you and healthcare decisions can shape your life for years, being informed isn’t just smart—it’s essential. So don’t just sign up. Get answers. Get confident. And get covered.











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